E-Commerce Specialist - Downeast

Downeast is looking for a temporary E-Commerce Specialist (w/ Shopify Experience). This role will last approximately 3 months, October-December 2025. This individual will be responsible for administering our Shopify account and other digital integrations for Downeaststyle.com. We are looking for an individual that can thrive in a fast-paced environment, pick up new processes quickly, have complete ownership of their responsibilities, and is able to manage multiple initiatives simultaneously.

This is a full-time position. General schedule is 8am-5pm Monday – Friday; minimal weekend and evening work would be required. This role may be remote or in the Malouf offices in Nibley, UT

Responsibilities and Duties:

• Administer all tasks through Shopify for Downeaststyle.com, including, but not limited to
  • Creation of new product description pages for monthly collection launches
  • Updating of collection pages for new arrival clothing and jewelry items
  • Updating of home page with weekly changes to hero banners
  • Updating inventory quantities from store distributions
  • Monitor distribution methods such as ship from store and pick up in store
  • Update product pricing based on sale calendar
• Oversee email creation within Attentive for daily emails
• Oversee other Shopify integrations
  • Loyalty: Loyalty Lion
  • Returns: Redo
• Oversee Downeast listings and orders through Faire
  • Add new products and update the Downeast page on Faire
  • Generate marketing email messages
  • Respond to customer messages through Faire platform
  • Manage order approval and processing
• Acquire and demonstrate advanced product knowledge
• Resolve any issues that arise in a timely manner
• Adhere to all company policies and procedures
• Work overtime as needed
• Work both independently and with a team
• Assist Customer Service with orders, returns, and issue credits when needed
• Comfortable and confident with being on a computer all day
• Other miscellaneous duties as assigned

Qualifications and Requirements:

• 2+ years of Shopify e-commerce experience required
• Experience in email administration preferred
• Self-motivated with the ability to recognize the relative value of opportunities and prioritize accordingly
• Natural relationship builder with integrity, reliability, and maturity
• Ability to make quick, smart decisions with limited information
• Excellent verbal and written communication skills
• Strong knowledge of Microsoft Office applications including Excel and Outlook
• Learn/retain product information quickly

Downeast offers competitive salaries and a suite of benefits and perks to support our employees’ life-work balance:

• HSA Eligible Health Plan
• Dental w/ orthodontics
• Vision Plan
• Basic Life insurance
• Long-term Disability Insurance
• Onsite daily gourmet lunch provided by our company chef
• Paid maternity and paternity leave
• Onsite fitness center
• Product discounts

You can learn more about us at www.maloufcareers.com

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.